Legal

Terms & Conditions

Effective Date: 23/02/2026

Introduction

These Terms and Conditions ("Terms") govern the use of services provided by Strivonex Ltd ("Strivonex", "we", "our", "us").

By accessing or using our website, software, widgets, applications, POS systems, AI tools, websites, or any associated services (collectively "Services"), you agree to be bound by these Terms.

If you do not agree, you must not use our Services.

1.Company Details

Strivonex Ltd

Registered in England & Wales

Company Number: 12463798

Email: admin@strivonex.com

2.Services Provided

Strivonex provides AI-powered retail and hospitality technology solutions including but not limited to:

  • AI Basket Builder
  • AI-powered upselling widgets
  • Click & Collect systems
  • POS systems
  • Inventory integrations
  • QR code ordering
  • Scan & Pay solutions
  • Loyalty and rewards systems
  • Website design and hosting
  • Bespoke website builds
  • Monthly website maintenance services
  • Future AI applications and integrations

All Services are provided on a subscription or contractual basis unless otherwise agreed in writing.

3.Eligibility

You must be:

  • At least 18 years old
  • A legally registered business (for business subscriptions)
  • Authorised to enter binding agreements

4.Subscriptions & Fees

4.1 Subscription Plans

Strivonex offers tiered subscription plans. Current pricing is published on our website and may include:

  • Starter Plan
  • Growth Plan
  • Custom Plan (including percentage-of-sales models)

Pricing may change with 30 days' notice.

4.2 Payment Terms

  • Subscriptions are billed monthly in advance.
  • Payments must be made via approved payment methods.
  • Failure to pay may result in suspension or termination of Services.

4.3 Commission Structures

Where applicable, sales representatives may receive commission based on subscription revenue. Commission arrangements do not alter the retailer's contractual obligation to Strivonex.

5.Website Build & Monthly Maintenance

5.1 Website Builds

Where offered as part of a subscription:

  • Standard websites may be built at no upfront cost.
  • Ownership of the website design framework and backend system remains with Strivonex unless otherwise agreed.

5.2 Monthly Maintenance Fees

All websites built or hosted by Strivonex are subject to a bespoke monthly maintenance fee. This may vary depending on:

  • Complexity of website
  • Number of products or SKUs
  • Inventory integrations
  • Ongoing content updates
  • Custom functionality

Maintenance includes:

  • Hosting
  • Security updates
  • Platform updates
  • Minor content amendments
  • Technical support

Failure to pay maintenance fees may result in suspension of hosting or removal of the website from public access.

5.3 Termination of Website Services

If a client terminates:

  • Maintenance payments cease after notice period.
  • Website hosting will be removed unless a buyout fee is agreed.
  • Transfer of assets may be subject to administrative charges.

6.Intellectual Property

All intellectual property relating to AI models, software, code, designs, algorithms, branding, systems, and processes remains the exclusive property of Strivonex Ltd.

Clients are granted a limited, non-transferable, non-exclusive licence to use the Services during the subscription term.

Clients may not:

  • Copy
  • Reverse engineer
  • Replicate
  • Sell
  • Sub-license any part of the system.

7.Data & Privacy

Strivonex acts as a data processor where applicable. Retailers are responsible for:

  • Lawful data collection
  • GDPR compliance
  • Obtaining customer consent

We process data in accordance with our Privacy Policy.

8.Liability Limitation

To the fullest extent permitted by law:

  • Strivonex shall not be liable for indirect or consequential losses.
  • Liability shall not exceed the total subscription fees paid in the preceding 6 months.
  • We are not responsible for loss of revenue caused by retailer operational issues.

Nothing excludes liability for death, personal injury, or fraud.

9.Service Availability

We aim to provide continuous service but do not guarantee:

  • Uninterrupted availability
  • Error-free performance

Scheduled maintenance may occur with notice.

10.Third-Party Integrations

Services may integrate with payment providers, inventory systems, POS systems, and hosting providers. We are not responsible for failures caused by third-party systems.

11.Termination

11.1 By Client

Clients may terminate with 30 days' written notice.

11.2 By Strivonex

We may suspend or terminate Services if:

  • Payments are overdue
  • Terms are breached
  • Fraudulent activity is suspected

12.Non-Circumvention

Clients agree not to:

  • Attempt to replicate Strivonex systems independently
  • Hire Strivonex developers directly without written consent
  • Engage in activity designed to bypass subscription fees

13.Confidentiality

Both parties agree to maintain confidentiality of:

  • Commercial terms
  • Technical processes
  • Revenue structures
  • Proprietary data

14.Force Majeure

We are not liable for delays caused by events outside reasonable control including:

  • Natural disasters
  • Cyber attacks
  • Government restrictions
  • Internet outages

15.Amendments

Strivonex may update these Terms at any time. Continued use constitutes acceptance of updated Terms.

16.Governing Law

These Terms are governed by the laws of England & Wales. Disputes shall be subject to the exclusive jurisdiction of English courts.

17.Contact

For questions regarding these Terms:

admin@strivonex.com

Legal

Website Build Terms & Conditions

Last updated: March 2026

These Terms and Conditions govern the provision of website design and development services by Strivonex Ltd ("Strivonex", "we", "our", or "us"). By purchasing a website build package through the Strivonex website, the client ("you", "your", or "the client") agrees to the following terms.

1.Services Provided

Strivonex provides website design and development services through fixed packages, including but not limited to:

  • Signature Website
  • Brand Showcase Website
  • Prestige Digital Website

Each package includes a defined set of features as described on the Strivonex website at the time of purchase.

Website builds are intended to provide a professional online presence and may include design, layout, content structuring, and technical setup.

Services outside the scope of the purchased package may require additional fees.

2.Project Initiation

Once payment has been received, the client will be directed to complete the Strivonex Digital Presence Brief.

This form collects essential business information, branding assets, and content required to begin development.

Strivonex cannot begin work until all required materials have been submitted.

3.Client Responsibilities

The client agrees to provide accurate and complete information necessary for the website build, including but not limited to:

  • Business information
  • Branding materials (logo, colours, fonts)
  • Images and media
  • Product or service information
  • Legal documentation where applicable

The client is responsible for ensuring that all submitted materials are legally owned or licensed for use.

Strivonex accepts no liability for copyright or trademark infringement resulting from materials supplied by the client.

4.Website Content

Where Strivonex assists with writing website content, the content will be based on information supplied by the client.

The client is responsible for reviewing and approving all content prior to the website launch.

5.Design and Development Process

Strivonex will design and develop the website based on the information provided in the Discovery Brief.

Each website package includes a defined development scope.

Reasonable design revisions may be included depending on the package purchased.

Requests for significant design changes, additional pages, or new functionality outside the package scope may incur additional charges.

6.Media and Images

Clients may upload images and media to be used on the website.

If the client does not provide sufficient imagery, Strivonex may use licensed stock imagery where appropriate.

The client retains responsibility for ensuring that all uploaded media is legally permitted for use.

7.Payment Terms

Website build packages are payable in full at the time of purchase unless otherwise agreed in writing.

Work will not begin until payment has been received.

All payments are processed securely via third-party payment providers.

8.Project Timeline

Typical website build timelines range between 2 to 6 weeks, depending on the package and responsiveness of the client.

Delays in providing requested materials, feedback, or approvals may extend the project timeline.

Strivonex cannot be held responsible for delays caused by client inactivity.

9.Approval and Launch

Before launch, the client will be given an opportunity to review the website.

Once the client confirms approval, the website will be published.

Following approval and launch, major structural changes may require additional development work and fees.

10.Website Maintenance

Maintenance services may be offered through optional Digital Care plans.

These plans may include services such as:

  • Security updates
  • Minor content edits
  • Hosting support

Maintenance plans do not include major redesigns or additional development unless otherwise stated.

11.Third-Party Services

Websites may integrate third-party services such as:

  • Hosting providers
  • Analytics tools
  • Booking systems
  • Social media platforms

Strivonex is not responsible for outages, changes, or failures related to third-party services.

12.Intellectual Property

Upon full payment of the website build package, the client will receive rights to use the completed website for their business.

Strivonex retains the right to:

  • Display the website in its portfolio
  • Reference the project for marketing purposes

Underlying development methods, frameworks, and proprietary systems remain the intellectual property of Strivonex.

13.Limitation of Liability

Strivonex shall not be liable for:

  • Loss of revenue or business interruption
  • Indirect or consequential damages
  • Losses resulting from incorrect information supplied by the client

Our total liability shall not exceed the total amount paid for the website build.

14.Cancellation and Refunds

Once development has commenced, refunds are not available.

If the client cancels a project after payment but before development begins, Strivonex may offer a partial refund at its discretion.

If the client becomes unresponsive for more than 30 days, the project may be placed on hold.

15.Legal Compliance

The client is responsible for ensuring their business complies with applicable laws and regulations, including but not limited to:

  • Data protection laws
  • Consumer protection laws
  • Industry-specific requirements

Strivonex does not provide legal advice.

16.Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

17.Contact

For any questions regarding these terms, please contact:

Strivonex Ltd

admin@strivonex.com

We use cookies to run our website (Necessary), understand how it's used (Analytics), and improve our advertising (Marketing). You can accept, reject, or manage your preferences at any time.

Live Demo Available Click the orb to experience the AI Basket Builder